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My name Sophie Outen, Medical Herbalist and Natural Health Practitioner.

I believe that addressing consumer concerns about privacy online is important. I treat website user information submitted through this site as confidential and will not abuse this trust by providing this information to any third party.  This Policy is reviewed on a regular basis.


Personal Information

Personal information will only be collected on a voluntary basis. If you choose to join The newsletter. I promise to:

• Only contact you by the method you have selected – by email or by email and mobile text.
• To never pass on your details to any other company without your expressed permission and then it would only be to provide you with an added benefit.
• To always allow you to opt-out and unsubscribe at any time. Each communication from us provides a simple and immediate opt-out option.


If you choose to use any of my services such as a consultation or online plan I will collect information about your health via verbal discussion and examination and document it to enable me to provide a health care service. Paper documents will be stored for the duration of my insurance after which time they will be shredded. Your information will be kept a locked filling cabinet, only myself or an administrator has access to these files.  Any documentation collected digitally or by email is password protected.   All your data is considered confidential and will not be shared with a 3rd party unless I have your permission. You are entitled to a copy of your health records which might incur an administration fee.  If you would like a copy of, or infomation concerning the data held on you, please contact me directly.




How we use Cookies

A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. Cookies are only used on this website to improve your browsing experience. We do not use cookies to collect personal information about you. If you wish to block or restrict cookies set by this or any other website you can do so through your web browser’s settings. Please note that restricting cookies may impact on the functionality of this website.


Cookies set by 3rd parties


Below is a list of the cookies set by other websites for the purposes of providing you with an enhanced experience by utilising their services.



Some of our pages use Facebook sharing buttons. Facebook may set a number of cookies to store your login state, preferences or other information. For more information on what cookies Facebook uses, please refer to Facebook’s Data Use Policy


Google Analytics 

We use a web analytics service called Google Analytics to help us identify how our customers use our website, what they like and to see where improvements can be made. Google stores the information collected by the cookie on servers in the United States. Google may also transfer this information to third parties if they are required to do so by law or if the third party processes information on Google’s behalf. The information collected is aggregated and anonymised. Google does not associate your IP address with any other data held by Google. For more information on how Google uses cookies, please refer to their privacy policy.


Google Maps

Some of our pages include interactive maps provided by Google. Google may set cookies to store information and preferences about maps or other associated Google services on pages where we embed Google maps. For more information on how Google uses cookies, please refer to their privacy policy.



Questions, comments, complaints and requests regarding these Terms and Conditions, Privacy policy and Cookies are welcomed and should be addressed to

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